ANNOUNCING THE LAUNCH OF OUR NEW CUSTOMER PORTAL

2018-08-01T20:40:58+00:00August 1st, 2018|

As a healthcare provider, you need your consent forms, notification letters, patient surveys, and websites translated accurately, securely, and quickly to meet patient demand. CyraCom is committed to giving you the best translation experience, which is why we are excited to announce the launch of our new Customer Portal!

This Customer Portal will make communication between our clients and our translation team faster, easier, and more secure. With our new Customer Portal, clients will be able to:

Quickly Submit Projects or Request a Quote

Securely Upload Source Files

View Reports on Translation Usage and Costs

OVERALL INCREASED SECURITY

Clients will be able to upload all files to the Customer Portal. There, our qualified linguists will translate, edit, and proofread projects within our secure system, eliminating the security risk that comes with emailing and downloading documents onto individual computers.

REVIEW AND REVISE

The Portal includes increased transparency. Each in-progress project lets clients track where they are in the translation process. Clients can also review, leave feedback, and download all previously completed projects, helping them to get translated content to their healthcare providers and their patients faster.

ADDITIONAL FEATURES

  • The dashboard is easy to use and customizable with a variety of widgets, such as shortcuts to recent quotes, reports, invoices, and recent projects.
  • In the reports tab, clients can view savings, cost per language, and other data.  Clients can then customize it as charts or graphs.
  • Clients can easily find account and project managers’ contact information where it is hosted on the Portal.
  • The website is for the use of authorized businesses only and requires a secure login.

Why CyraCom Translation Services?

Our document translation process promotes security and confidentiality. Our linguists check and double-check each translation project, reducing the likelihood of typos, inaccuracies, and visual mistakes occurring. We maintain rigorous standards, operating under both ISO 9001:2008 and 17100:2015 certifications. These standards ensure the quality, accuracy, and continued improvement of our translation services. With the implementation of our new Customer Portal, the entire process will be even more user-friendly.

For more information on the Customer Portal, please contact us at doctrans@cyracom.com.

Want to see more details about the Customer Portal’s features? Check out our quick overview.

Have more time for a video tour? Watch our video here!